0.00
Faqs
Collapsible content
What is Al Wataniah?
Al Wataniah is a luxury perfume brand from the UAE offering premium, long-lasting fragrances inspired by Arabian culture and modern elegance.
How can I contact Al Wataniah customer support?
You can reach us at:
📍 Address: Al Fattan Plaza – 407 Airport Rd – Al Garhoud – Dubai, UAE📞 Mobile: +971 4 2264639📧 Email: info@abcfragrances.com
Do you offer free delivery?
Yes, we provide free delivery across the UAE, typically within 2-3 business days. Shipping costs and delivery times are calculated at checkout.
Can I shop without an account?
Yes! You can shop as a guest. Creating an account allows you to checkout faster and track your orders more easily.
Are the perfumes authentic?
Absolutely. All fragrances sold on our site are genuine, crafted with premium ingredients and long-lasting formulas.
How long will delivery take?
Delivery generally takes 2–3 business days within the UAE. International delivery may vary and will be shown during checkout.
Do you ship internationally?
We are delivering to customers all over the UAE, and we are not offering international shipments at the moment.
How can I track my order?
Once your order ships, you’ll receive tracking information via email. You can also check order status in your account dashboard if logged in.
What if my order arrives damaged or incorrect?
Contact our customer support immediately. We’ll guide you through the return, exchange, or refund process based on the situation.
What types of fragrances do you offer?
We offer a wide range of collections including Classic, Eternal, and Niche perfumes, each crafted to suit different tastes, occasions, and personalities.
Where are your perfumes created?
Our fragrances are meticulously crafted in our state-of-the-art manufacturing facility in the UAE, using high-quality ingredients that blend rich Arabian heritage with contemporary perfumery expertise to create luxurious, long-lasting scents.
How do I place an order?
Simply browse our perfume collections, select the scent you want, add it to your cart, and proceed to checkout. You can create an account or checkout as a guest.
What payment methods are accepted?
We accept secure online payments through major payment methods displayed at checkout to ensure a smooth and safe shopping experience.
Do you offer delivery within the UAE?
Yes, we deliver across the UAE, with free delivery typically within 2-3 business days.
Are your perfumes long-lasting?
Yes, our high-quality formulations are designed to offer rich and enduring scent experiences that last throughout the day.
How should I apply perfume for the best results?
Apply perfume to pulse points like the wrists, neck, and behind the ears. These warm areas help diffuse the fragrance throughout the day. (General best practice)
How can I contact customer support?
Visit our Contact Us page on the website for support via email or phone. You can also connect with us through our social media channels.
Do you have social media channels?
Yes! Follow us on Instagram and TikTok to stay updated on new launches, exclusive releases, and special offers
Instagram : al.wataniah
Tik Tok : alwataniah
How do I place an order?
- Visit the product page of the fragrance you want.
- Select your preferred fragrance, then add it to your cart.
- Proceed to checkout and fill in your delivery and payment information.
The website guides you step-by-step through the purchase.
Can I change my delivery address after placing an order?
For assistance with changing an address or delivery details after purchase, contact customer support as soon as possible via the Contact Us page.
What is your return and refund policy?
Yes, returns and exchanges are possible under our Refund & Return Policy. Please visit the policy page linked in the footer for details on eligibility and process.